This course teaches you how to make that last stressful stage of the sale into a natural and even enjoyable part of the process. We review the sales process, explaining how to prepare effectively and find the best time to go for the close. You'll learn several useful closing techniques and also how to overcome common objections from the customer so you can improve your sales percentages. We discuss how you can benefit from setting yourself up for future sales by predicting the buying cycle and earning referrals.
Part of the Sales series, this training course uses a mix of interactive text and audio narration to present information in an engaging way. Downloadable documents containing charts, exercises and checklists help to clarify key points, and there are 3 quizzes to test your knowledge. Students who pass the final test will receive a Certificate of Completion.