USA, Qatar, & Egypt
Adopt good practices to manage angry customers. In this training course, you will discover how to manage an angry customer with the STAR method. You will learn to adapt your response to facts, opinions or emotions. You will follow Sarah, who is leading a project with a client, and see how she reacts to this difficult client.
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Keeping a good communication helps us grow. If you have any feedback or concerns, please don’t hesitate to contact us. Because at Learning Advisers, we believe that good communication is the key to success.