Prevent a workplace crisis before it spirals out of control. This course will teach you how to establish a plan and respond in an emergency before it escalates. Set backs are inevitable, it's how you handle them that can make a difference.
This comprehensive Crisis Management course includes 4 types of content that fall into the categories of Look, Think, Practice and Remember. These sections include videos, questions and a summary of key points. We will discuss the importance of responding quickly when a crisis strikes and communicating with your team and other relevant parties. You'll learn the benefit of having a plan in place for a quicker resolution. Pass the practice questions throughout to demonstrate your knowledge of course material.